Shipping policy
SHIPPING AND DELIVERY
At House of Cammie, every order is made with care. Many of our products are personalized, embroidered, or printed on demand, which means production begins after your order is placed.
🎁 Processing Time
• Orders are typically processed within 1-3 business days.
• Personalized and embroidered products may require additional preparation time during peak seasons.
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🇺🇸 United States
Embroidered Products:
• Estimated delivery time: 8-15 business days
All Over Print Products:
• Estimated delivery time: 8-15 business days
Standard Printed Products:
• Estimated delivery time: 5-10 business days
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🇨🇦 Canada
All product categories:
• Estimated delivery time: 10-20 business days
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🇦🇺 Australia
All product categories:
• Estimated delivery time: 10-20 business days
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📦 Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
You can track your shipment anytime through our Order Tracking page.
Please allow 2-5 business days for tracking information to become active after receiving your shipping confirmation email.
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🏠 Shipping Address
Please carefully review your shipping address before placing an order.
House of Cammie is not responsible for delays, losses, or additional shipping fees caused by:
• Incorrect shipping information
• Missing apartment or unit numbers
• Undeliverable addresses provided by the customer
If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.
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📬 Delivered But Not Received
If tracking shows your package as delivered but you have not received it:
• Check around your delivery location
• Ask family members, neighbors, or building management
• Contact the shipping carrier directly
Unfortunately, we cannot guarantee refunds for packages marked as successfully delivered by the carrier.
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⚠️ Important Notice
Delivery times are estimates and may vary due to:
• Weather conditions
• Customs processing
• Carrier delays
• Peak holiday seasons
While we do our best to ensure timely delivery, House of Cammie cannot guarantee delivery dates once an order has been handed to the shipping carrier.
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📧 Need Help?
If you have any questions regarding your shipment, please contact us at:
Our team will be happy to assist you.